Health and Safety at NTC Events
Get Ready for your Return to the NTC
The USTA Billie Jean King National Tennis Center is committed to hosting world-class sports and entertainment while ensuring a safe environment for all. Since the onset of the COVID-19 pandemic, we have been working diligently to establish and implement health and safety protocols for anyone who enters the center.
Please note that, due to the COVID-19 pandemic, there may be special fan health and safety protocols applicable to particular events at the center, which could include mandatory face coverings, evidence of a COVID-19 negative test result for unvaccinated patrons, a vaccinated-only environment or seating sections based on fully-vaccinated and unvaccinated status, respectively. We will advise primary ticket purchasers for events of the health and safety protocols ultimately applicable to the particular event when determined, which shall, as applicable, follow CDC, New York State, and New York City COVID-19 related guidelines and the recent NYC Executive Orders, as well as event promoter and sport governing body COVID-19 related protocols.
To facilitate compliance with the recent updates to the NYC Executive Orders, proof of at least 1 dose of receiving a COVID-19 vaccine IS required for all fans ages 12 and over attending events in Arthur Ashe Stadium. Anyone 18 years or older also must present a valid ID with proof of vaccination. Please see FAQs below for more information and check back periodically for any updates with respect to this mandate.
Testing & Health Screening
Proof of a negative COVID-19 test is NOT currently required for any upcoming scheduled events. Fans will not need to have their temperature checked or fill out a health questionnaire. However, certain future events may require evidence of a negative COVID-19 test for fans. Details will be provided for any event in which this will be a requirement for entry.
Face masks are recommended by the CDC while indoors regardless of vaccination status (except when actively eating or drinking). Face masks may be required in certain locations. See FAQ below. Please check back periodically for any updates with respect to this mandate.
Hand Sanitizing Stations
Hand sanitizing stations will be located around the grounds.
Enhanced Cleaning and HEPA Filters
We have increased frequency of cleaning with disinfectants in high traffic areas to help protect our guests, athletes and staff. Local HEPA filtration equipment has been added throughout the facility in high occupancy spaces like restaurants and lounges.
What will be accepted as proof of vaccination?
Proof of vaccination may be established at the entry gates by:
NYC COVID Safe App
An official immunization record from outside NYC or the U.S.
Anyone 18 years or older must also present an appropriate ID with proof of vaccination, which must contain the name of the individual and either a photo of the individual or the individual’s date of birth. Examples of acceptable forms of identification include but are not limited to a driver’s license, non-driver government ID card, IDNYC card, passport, or school or work ID card.
Will International cards and other state vaccination cards be accepted (in English and other languages)?
Yes, proof of at least 1 dose of a COVID-19 vaccine authorized or approved by the US FDA or World Health Organization (WHO) is acceptable.
Because the vaccine isn’t available for children under 12, are they permitted to attend events at the Center?
Yes, children under 12 are permitted to attend events because they are not eligible for a vaccine, as long as they are accompanied by an adult who can show proof of vaccination as noted above.
Are there any locations where a mask is required?
When the roof is closed in Arthur Ashe Stadium, masks are required, regardless of vaccination status. Additionally, certain indoor locations (e.g., restaurants or retail stores) may require a mask for entry. It is recommended that all fans, regardless of vaccination status, wear a mask while indoors (unless actively eating or drinking).
I am a ticket holder for an event requiring vaccination and cannot provide proof of vaccination. What are my options?
Learn how you can get your COVID-19 vaccination today https://www1.nyc.gov/site/doh/covid/covid-19-vaccines.page
Transfer or sell your tickets to someone who can provide proof of at least one dose of a COVID-19 vaccination.
If you purchased tickets from Ticketmaster.com, please sign into your Ticketmaster account at Ticketmaster.com to view additional options.
--Updated as of September 20, 2021--
All information above is subject to change as applicable regulations from New York State and New York City (as well as CDC guidance) may be implemented.
Achieving GBAC Certification
The USTA Billie Jean King National Tennis Center (NTC) has announced its commitment to achieving Global Biorisk Advisory Council® (GBAC) STAR™ accreditation, the gold standard for prepared facilities. Under the guidance of GBAC, a Division of ISSA, the worldwide cleaning industry association, The NTC will implement the most stringent protocols for cleaning, disinfection and infectious disease prevention in its facilities.
As the cleaning industry’s only outbreak prevention, response and recovery accreditation, GBAC STAR™ helps organizations establish protocols and procedures, offers expert-led training and assesses a facility’s readiness for biorisk situations. The program will verify that The NTC implements best practices to prepare for, respond to and recover from outbreaks and pandemics.