NTC EVENT POLICIES AND PROCEDURES

SECURITY PROCEDURES AND PROHIBITED ITEMS LIST  

Safety is one of the highest priorities as we continue to take every reasonable step to ensure the safety of everyone entering through the USTA Billie Jean King National Tennis Center gates.  Several important security measures will be implemented in conjunction with local, state and federal law enforcement agencies.

1.  We encourage you to arrive early to avoid delays and help speed the entry of all guests.

2.  All guests will go through a screening process before passing through the USTA Billie Jean King National Tennis Center gates.

3.  There will be a limit of one bag per guest admitted onto the Grounds.

4.  All bags are subject to search and must not be larger than 12”W x 12”H x 16”L.

5.  There are no bag storage facilities on the Grounds.  For a nominal charge, there are bag storage facilities located outside the East Gate entrance.

6.  The following items are prohibited and MAY NOT be brought onto the premises:

• Backpacks (Exception: single compartment drawstring bags)

• Hard coolers or like containers

• Sealed packages of any kind

• Glass bottles or cans (Exception: reusable water bottles-24 oz. or less, metal and plastic)

• Aerosol cans or noise-making devices

• Alcohol

• Video cameras or recording devices (Exception: cell phones and SLR cameras with video or recording capabilities)

• Computers or laptops

• Weapons (regardless of permit)

• Animals (Exception: service animals)

• Flags, banners or signs

• Any materials, items or apparel constituting unauthorized advertising or promotion

• Laser pointing devices

• Drones (UAS-Unmanned Aircraft Systems) or other model aircraft

• Selfie-sticks or other telescopic devices

• Any other items deemed dangerous or inappropriate by NTC personnel, in their sole discretion

Your cooperation, patience and understanding are greatly appreciated as we enhance and expand our security efforts to make your experience at the USTA Billie Jean King National Tennis Center safe and enjoyable.

Thank you for your continued support and patronage.

GUEST CODE OF CONDUCT

All of us at the NTC want your event experience to be enjoyable and memorable.  Every guest plays an important role in making sure that the experience is fun for all.  We want you to have fun.  We want you to be safe.  We want you to leave happy and look forward to coming back!  With that goal in mind, all guests are expected to comply with the following Guest Code of Conduct while at the USTA Billie Jean King National Tennis Center (“Facility”): 

• Shirts and footwear are required to be worn at all times 

• Do not wear any clothing or accessories with indecent, inappropriate, or offensive messaging or imagery

• Refrain from the use of foul, abusive, offensive or inappropriate language or gestures, and any inappropriate behavior that creates a disruptive atmosphere for other guests

• Consume alcoholic beverages in a responsible and lawful manner

• Do not use fan/user based video streaming apps and video recording devices to record on-court action or activities

• Show your ticket upon request and only sit in your designated seat, where applicable

• Follow instructions from event staff regarding event operations or emergency procedures

• Smoking is prohibited

• Do not enter the Grounds with any items on the Prohibited Items List

Guests who do not adhere to the NTC Events Guest Code of Conduct will be subject to ejection without refund and/or possible arrest, and may be prohibited from attending future events at the Facility.

If any guest observes any inappropriate behavior or an incident of concern, please contact the nearest event staff.

Remember, each of you plays a large role in ensuring that the event experience is enjoyable for all.  We want you to have fun.  We want you to be safe.  We want you to keep coming back.  Thank you for your cooperation!

Last Updated: July 12, 2021